Terms of Service

1. Acceptance of Terms

Welcome to FindTrustedHelp.com. By accessing or using our website, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Your continued use of the site following any changes constitutes acceptance of those changes.

2. Description of Service

FindTrustedHelp.com is a platform that helps homeowners connect with local home service professionals. Our services include:

• Connecting users with service professionals via phone
• Facilitating service requests and quote requests
• Providing informational content about home services
• Publishing reviews and guides about home improvement products

We are a referral and information service. We do not directly provide plumbing, HVAC, electrical, locksmith, roofing, garage door, or other home services.

3. Service Provider Relationships

Important: FindTrustedHelp.com is not a service provider. We connect you with independent third-party professionals and companies.

• Service providers are independent contractors, not employees or agents of FindTrustedHelp.com
• We do not guarantee the quality, safety, or legality of services performed by any provider
• We work hard to connect you with reputable professionals, but we cannot verify every provider's credentials, licensing, or insurance status
• Any agreement or transaction between you and a service provider is solely between you and that provider

We encourage you to verify credentials, request proof of insurance, and check references before hiring any service professional.

4. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information when submitting requests
• Be at least 18 years of age
• Use our services only for lawful purposes
• Not misuse or attempt to manipulate our systems
• Not submit false, misleading, or spam content
• Respect the service providers you connect with

5. Intellectual Property

All content on FindTrustedHelp.com, including text, graphics, logos, images, and software, is the property of Giant Panda, LLC or its content suppliers and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

6. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability of information

We do not warrant that our services will be uninterrupted, error-free, or secure. We do not endorse or guarantee any specific service provider.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FINDTRUSTEDHELP.COM, GIANT PANDA, LLC, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, data, or goodwill
• Any damages arising from services performed by third-party providers
• Any damages exceeding the amount you paid to use our services (if any)

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless FindTrustedHelp.com, Giant Panda, LLC, and their affiliates from any claims, damages, losses, or expenses (including attorney fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Any dispute between you and a service provider

9. Third-Party Links and Content

Our website may contain links to third-party websites, products, or services. These links are provided for convenience only. We do not control, endorse, or assume responsibility for any third-party content.

Your interactions with third-party sites are governed by those sites' terms and privacy policies.

10. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in courts located in San Juan, Puerto Rico.

12. Dispute Resolution

Any dispute arising from these Terms or your use of our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

15. Contact Information

If you have questions about these Terms of Service, please contact us: